Once you’ve successfully used the tool, a file called Origin Troubleshooting.txt will be made and saved on your desktop. Getting requests to enter your Mac user credentials?Īre you having problems getting Origin Helper to run? Does it keep asking you for your Mac credentials? Download our diagnostic tool to run an AppleScript that will debug Origin Helper on your Mac.
When the reset is done, you’ll get a confirmation message that your Origin preferences and cache files have been removed.Enter your password and click OK to start the reset.You’ll be asked to give approval with your Administrator password. Double-click the ResetOrigin file in the expanded window.Find ResetOrigin.zip and double-click it.Open a Finder window and navigate to your Downloads folder.If Origin won’t launch and keeps crashing on your Mac, try the Reset Origin tool for a quick and easy solution for a lot of crashing issues. Reset Origin if it’s crashing on your Mac.
